Refund policy

Each Black Lantern artwork is made to order specifically for you. Because of this, we generally do not accept returns or exchanges for changes of mind, incorrect size selection, or ordering by mistake.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at support@blacklanternart.com with your order number and photos of the issue. We'll work with you to resolve the problem, which may include a replacement or refund.

If your package is lost or arrives with significant shipping damage, please contact us as soon as possible so we can help.

Refunds, when approved, are issued to the original payment method.